Maqam – Privacy Policy
Welcome to Maqam, your online platform for discovering and renting music studios! We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website and services.
What information do we collect?
- Personal Information: This includes your name, email address, phone number, mailing address, payment information, and any other information you choose to share with us, such as your musical instruments or preferred studio amenities.
- Booking Information: When you book a studio, we collect details about your booking, including dates, times, studio selection, number of guests, and any special requests.
- User Behavior: We may collect information about your usage patterns on our website, such as the pages you visit, studios you browse, and links you click.
- Device Information: We automatically collect data about the device you use to access our platform, such as your IP address, browser type, and operating system.
How do we use your information?
- Process bookings: We use your personal information to manage your studio reservations, send booking confirmations, and handle invoices.
- Communication: We may use your contact details to reach out regarding booking updates, answer questions, share helpful tips, or send occasional platform announcements.
- Personalized experience: We may personalize your Maqam experience by recommending studios based on your preferences and past bookings.
- Service improvement: We analyze your usage data to understand how users interact with our platform and identify areas for improvement.
- Marketing: With your consent, we may send you emails about relevant promotions, new studios, or platform updates. You can always opt out of receiving these emails through the unsubscribe link provided.
Who do we share your information with?
- Studio owners: To facilitate your bookings, we share your necessary booking information with the respective studio owners.
- Service providers: We may engage third-party service providers (e.g., payment processors, email marketing platforms) to assist with some aspects of our operations. These providers are only authorized to access your information as necessary to perform their specific services and are bound by strict confidentiality agreements.
- Legal requirements: We may be required to disclose your information if legally compelled to do so, such as by court order or to comply with law enforcement.
Your privacy choices:
We respect your right to control your personal information. You can access, update, or delete your data at any time through your Maqam account settings. You can also opt out of receiving marketing communications by clicking the unsubscribe link in any email.
Children’s privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately.
Security measures:
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Changes to this policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and notify you if the changes significantly impact your privacy rights.
Contact us:
If you have any questions about this Privacy Policy, please contact us through our website or by email at [email protected]
Thank you for choosing Maqam! We are committed to providing you with a safe and secure platform for exploring and renting music studios.